Imbanaco Medical Center - Dr. Rafael Arias

History

In the early ’70s, a group of professors from the School of Medicine University of Valle, conceived the idea of creating a center of expertise, to exercise his private practice. With this dream starts Imbanaco Medical Center (WCC), which opens its doors to the community of Cali in August 1976, with 28 offices, to which he would add in the months following a small clinical laboratory and a team of x-ray.

In the 80s, the CMI received another group of specialists in different branches of medicine, and takes an important step to open 24-hour emergency services, surgery and hospitalization, standing as a pioneer national model outpatient surgery, with all its advantages for patients, employers and the general health system because they minimize disability days and associated costs.

Step by step, brick by brick, Imbanaco Medical Center, was laying the foundation of an organization committed to serve you with quality care and preserve life, and was creating a community of loyal customers who had sensed from the beginning its value proposition differentiated. This approach to a service strategy – which has been maintained throughout its history-is what has shaped the profile of the company, has called various wills, and enabled consistent decision making and smart about the appropriate allocation resources, the choice of different services, and the adoption of new technologies.
At the end of the 80s, the WCC strengthens its management model to initiate formal schemes, which have been refined, organizational learning-to hear the voice of their customers, develop strategic direction and provide training to their staff .

Our trajectory

The growing demand and the advent in 1993 of the new social security law, raised substantive changes to the WCC as the need for physical expansion of their facilities, so they built the towers A and B, and opened the highly complex services, which allowed consolidate a range of health services, as comprehensive as possible.centro-medico-imbanaco-1

Parallel to the physical growth and the opening of new services, we continued to work on strengthening the WCC differentiating cap
abilities: integrated management model that seeks to manage the processes to make effective, efficient and effective, strengthening the cultural transformation that aims to achieve full alignment with the great purposes, and organizational coherence, with the permanent framework of systems thinking, where thinking, saying and acting of all members Imbanaco Medical Center, will lead to visible behaviors inside and outside the company.

At the end of the 80s, the WCC strengthens its management model to initiate formal schemes, which have been refined, organizational learning-to hear the voice of their customers, develop strategic direction and provide training to their staff .

Parallel to the physical growth and the opening of new services, we continued to work on strengthening the WCC differentiating capabilities: integrated management model that seeks to manage the processes to make effective, efficient and effective, strengthening the cultural transformation that aims to achieve full alignment with the great purposes, and organizational coherence, with the permanent framework of systems thinking, where thinking, saying and acting of all members Imbanaco Medical Center, will lead to visible behaviors inside and outside the company.

Quality and advances

The route to quality, as it is called, is full of meetings and opportunities for reflection, where through the transforming power of the word, talking and listening to others, playing their concerns or generating new ideas, it has been rethinking organization, redefine the values and meanings, and set priorities and lines of action, enabling more possibilities emerge and commitments of all members.

The organization understands that the only possible gerenciarlos processes from the place where things are happening, reaching the workplace, and that to the extent that each person is aware of the importance of the contribution that your work makes to the achievement of the objectives and strategic projects, will be truly competitive and productive, as each day people strengthen their technical, emotional and spiritual, to have hundreds of satisfied customers, a work environment full of enriching and inspiring guiding leaders and a useful contribution to society.

Awards

With these learnings, Imbanaco Medical Center has embarked successfully on many projects to strengthen its Integrated Management System, such as certification to ISO 9001: 2000, initially achieved clinical laboratory services and diagnostic images, and then comprehensive certification for the vast majority of diagnostic services, clinical and administrative, accreditation internationally for Clinical Laboratory granted by the CAP (College of American Pathologists) ICONTEC in 2006 was awarded the certificate of accreditation in health, becoming the eighth in receiving institution in Colombia, the Colombian West South first and second trading company, the same year the Center awarded Hospital Management Health Quality Award category Colombia in silver in May 2007 received certification standards ISO 14001:2004 and OSHAS 18001:2000, for Quality Systems, Safety and Occupational Health, Environmental and Corporate Social Responsibility. The November 20, 2007, the Medical Center received the Award Imbanaco Colombian Quality Management, awarded by the national government through the Ministry of Commerce, Industry and Tourism, in recognition of its comprehensive process to quality management, productivity and competitiveness. The WCC has implemented the Patient Safety Policy, which seeks to minimize the risks and adverse events, has launched the barcode system, as well as major projects to strengthen the integrated management system, such as System Environmental Management and Occupational Health Safety and Social Responsibility based on the criteria of ISO 14001:2004, OHSAS 18001:2000 and Technical Guide Colombian Social Responsibility, on the issue of information systems, the migration of data most versatile platforms in a Web environment, and the digitization of information in the WCC. All this has been hard work to address and successfully meet all requirements of the Quality Assurance System in Health.

In pursuit of these achievements has been present the trust and support of many financial institutions and support providers with equipment, supplies and services of high quality.
Interdisciplinary groups Imbanaco Medical Center have forged in recent years significant achievements of medical science treatments for Parkinson’s, by stereotaxis; hearing, cochlear implants, diseases of the heart, brain and arterial through endovascular therapy, orthopedic problems, through joint replacements, spinal injuries, mechanical disc implant; vision problems with implantation of stromal rings that prevent corneal transplantation, problems of advanced infertility through assisted reproductive techniques; and the development of a laser for plastic surgery, among other important advances have been made possible thanks to teamwork.

Today, with the active participation of more than 1500 people, including specialists, staff offices, employees, and contractors personnel firms, with his thought, word and action aligned to the corporate values of Service, Security and Trust, Honesty and Work in Team, and highly cost-effective processes Medical Center Imbanaco may continue after his dream of becoming a company that remains in time, so special, so valuable to their internal and external customers, and provides them with many benefits become their preferred institution pleasing return to wherever you want and always recommend.

Certifications

Phone:
(+57 2) 682 10 00
Ext:
10220 - 10221
Mobile:
(+57) 3182825090
(+57) 3163412013
Address:
Cra 38 A# 5 a – 109 Torre B
Consultorio 404
Cali, Colombia